Privacy and your data

Your account belongs to one space. The club, business or group that runs it looks after the people who use it. Rhappsody provides the platform that runs the app.

What the people who run the space can see

They can see your account details:

• your username and email address
• your role (for example member or staff)
• when you joined and when you last signed in
• anything you add in Edit profile: your name, photo, phone, birthday, language and time zone

They can also add information about you, which you’ll see in My account under Information from followed by the space’s name.

Your password stays private

Nobody can see your password: not the space, and not Rhappsody. The people who run the space can only see whether a password is set, and give you a new temporary one if you’re locked out.

To help with problems, the space’s owner can also open the app as you see it. While they do, they see the banner “You’re viewing as” and your name.

Your profile photo

As Edit profile says: “Anyone with a link to your photo can see it.” Only add a photo you’re happy to share.

Download your data

1. Open My account (tap your name, or Me on a phone).
2. Tap Download my data.

You’ll get a file with your account and profile details, including information the space added about you. It never includes your password. It’s in JSON format, which you can open with a text editor.

Removing your account

You can’t delete your account yourself yet. To have it removed, contact the people who run the space. See Contact the app owner.

Tip

Signing out isn’t the same as removing your account. If you just want to stop using a shared device, sign out.

Rhappsody’s privacy policy

How Rhappsody handles data on its platform is described in the Rhappsody privacy policy. The space may have its own policies too. Ask its owner if you have questions about how they use your information.